Shipping Policy

At SCRUBZ, we are committed to providing reliable and convenient delivery services across the GCC. Please review the shipping information below for details regarding delivery charges, estimated delivery times, and special-order processing.

Shipping Rates & Delivery Times

United Arab Emirates (UAE)

• Orders above AED 300: Free shipping

• Orders up to AED 300: AED 15 shipping fee

• Estimated delivery time: 1–2 business days

Saudi Arabia & Oman

• Orders above AED 300: Free shipping

• Orders up to AED 300: Standard shipping charges apply

• Estimated delivery time: 3–5 business days

Bahrain, Kuwait & Qatar

• Standard shipping charges: AED 70–100, depending on the order value

• Estimated delivery time: 5–21 days

Important Shipping Information

1. GCC Delivery
We offer delivery services across the Gulf Cooperation Council (GCC) region, including the UAE, Saudi Arabia, Oman, Bahrain, Kuwait, and Qatar.

2. Estimated Delivery Times
Delivery times mentioned above apply to in-stock items and are estimates only. Delivery times may vary depending on the destination, courier service, customs clearance, and other circumstances. Weekends and public holidays are not included in the estimated delivery time.

3. Personalized Orders
Orders requiring embroidery, engraving, or other customization may require additional processing time before they are shipped.

4. Back-Ordered Items
Back-ordered items will be shipped once they become available, using the shipping method selected when the order was placed. Estimated shipping times are provided for guidance and may vary.

5. Customs Duties & Taxes
For orders shipped outside the UAE, customers are responsible for any customs duties, taxes, or other charges imposed by the destination country.

Customer Support

We recommend reviewing the applicable shipping charges and delivery information at checkout before completing your purchase.

If you have any questions regarding shipping, delivery times, or your order, please contact our customer support team. We are always happy to assist and ensure a smooth and transparent shopping experience.